You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Our mission is to distribute medical supplies, hearing aids, prosthetics, furniture, handicap accessible vehicles and equipment based on quality and punctuality to meet the needs of our clients and associates. Who We Are. We are a US company dedicated to the import, export, distribution, and sale of a wide range of recognized brands in the medical market. Our Vision Become the leader in exports, distribution, lease and sales in Latin America and the United States, delivering the highest quality products and services. We also have financing available a charge card and in house lines of credit. If in need of Handicap Housing we also have handicap accessible housing available to assist our customers to be comfortably mobile in everday living areas.